If there’s one thing I’ve learned working with Digital Asset Management (DAM) for years, it’s this: the technology only gets you halfway. The real difference comes from the habits your teams build around it.
Without good habits, even the smartest DAM can slide into chaos. Search results get messy, old logos stay in circulation, and frustrated colleagues start saving files on desktops or sending them by email instead. Suddenly, your DAM stops being the single source of truth it was meant to be.
But here’s the upside: it doesn’t take complex governance models or heavy processes to fix this. What keeps a DAM under control are small, repeatable habits that teams can actually stick to.
Here are four DAM habits I always recommend to customers who want to move from chaos to control.
Good metadata is the heartbeat of every DAM. If you get it right, assets are easy to find and reuse. Get it wrong, and users will waste hours searching or even worse, recreate content that already exists.
My advice:
Make a handful of fields mandatory and make sure they are directly tied to your business processes (for example: campaign, product, or usage rights).
Use dropdowns or lists built on a controlled vocabulary instead of free text to avoid “Spring Campaign” vs. “spring_camp” chaos.
Revisit your metadata structure once or twice a year. Your business evolves, and your DAM should evolve with it.
👉 Think of metadata like the road signs in your DAM, clear, consistent, and guiding people where they need to go.
I’ve seen many DAMs turn into digital attics. Outdated brochures, duplicate images, expired product shots, they clutter the library until no one trusts it anymore.
My advice:
Put cleanups on the calendar. Quarterly or biannual reviews are enough to stay ahead of clutter.
Use filters in your DAM to find assets that haven’t been touched in a long time, for example by searching on upload date, last modified date, or expiration date. If an asset is old and unused, it’s usually a good candidate for archiving.
Create lifecycle rules, for example, automatically flagging assets older than two years for review.
👉 Treat this like spring cleaning for your content. A leaner DAM is always faster, clearer, and more reliable.
One common mistake I see is that “everyone” is responsible for the DAM, which in practice means no one is. That’s when uploads are inconsistent, approvals are skipped, and outdated assets remain live.
My advice:
Assign clear owners for uploads, approvals, metadata, and lifecycle management.
Use a simple RACI model (Responsible, Accountable, Consulted, Informed) to make it clear who does what.
Share these roles openly so everyone knows where to turn when questions come up.
👉 Governance doesn’t need to be heavy, just clear. When everyone knows their role, the DAM runs smoothly.
Adoption is where so many DAM projects stumble. If users see the DAM as extra work, they’ll avoid it and that’s when you’ll see files creeping back into email threads or local drives.
My advice:
Train new users right from the start. Make DAM part of their onboarding so it feels natural.
Show quick wins: saved searches, favorites, and moodboard links are small features that save big amounts of time.
Integrate the DAM into the tools people already use, like Office, CMS, or PIM, so it fits seamlessly into workflows.
👉 The trick is to make the DAM the easiest option. When users see it saves them time, adoption takes care of itself.
Strong DAM habits don’t just keep things tidy, they build trust. Teams know they’ll always find the right asset, campaigns move faster, and brand consistency stays intact.
Start small. Pick one of these habits to work on this month, and build from there. Over time, those small improvements snowball into a DAM that feels controlled, reliable, and genuinely valuable.
If you recognize some of these challenges in your own DAM, don’t hesitate to get in touch. Sometimes a 15-minute conversation is all it takes to set the right habits in motion.
About the author
Linda Nygård, Head of Growth at QBank, where she leads marketing and customer success with a focus on long-term value and client impact. As a DAM expert with a background in digital transformation and data-driven growth, she helps organizations structure their DAM in ways that actually work, across teams, tools, and everyday workflows.